Our Promise to You 
 

At Couturecode Technologies Private Limited, the owner of chiccascades, we are committed to delivering an exceptional shopping experience. Our flexible return policy is designed to provide you with peace of mind and satisfaction with every purchase. 

How to Return an Item 
 

If you'd like to return an item, you can do so within 48 hours of receiving your order. To qualify for a return, please ensure that: 

• The product is unused, undamaged, and in its original condition. 
• All original tags, packaging, and the invoice are included. 
• These simple requirements help us process your return efficiently, so please keep them until you’re completely happy with your purchase. 

Easy Return Process 
 

Returning an item is straightforward: 

• Email us at couturecodetechnologies@gmail.com within 48 hours of receiving your order. 
• Alternatively, log into your account on our website and select the return option. 
• Once we receive your request, our team will assist you throughout the return process to ensure a smooth experience. 

Fair and Transparent Refund Policy 
 

We believe in offering a clear and fair refund process. If the product does not meet your expectations, we are here to make it right. 

Refund Timeline 
 

Once we receive the returned item, it will be inspected for quality. If it meets our standards, we will process your refund within 5 to 7 business days. Refunds will be issued to the original payment method used for the purchase. 

Maintaining High Standards 
 

Refunds are only granted for products that are in perfect condition. Items showing signs of damage, wear, or misuse will not qualify for a refund. Our team will conduct a careful inspection to ensure we uphold our quality standards. 

Thank you for choosing chiccascades for your fashion needs. If you have any questions or require assistance, our friendly customer support team is always ready to help!