At chiccascades, operated by Couturecode Technologies Private Limited. we are dedicated to ensuring your orders reach you in a timely and efficient manner. This Shipping and Delivery Policy outlines the key details regarding the shipment of products purchased on our platform. By placing an order, you agree to the terms outlined in this policy.
We currently provide delivery across all pin codes within India. Please note, at this time, we do not offer international shipping.
Once you place an order, it is usually processed within 1-2 business days (excluding weekends and public holidays). After processing, you will receive a confirmation email with all the order details.
Our standard delivery timeframe is typically 3-8 business days, depending on your location, to ensure your fashion items arrive quickly and safely.
If a delivery attempt fails due to an incorrect address, recipient unavailability, or refusal to accept the order:
In the unfortunate event that your order arrives damaged, please contact our customer support team within 48 hours, providing photographic evidence of the damage.
If your order is lost during transit, we will collaborate with the courier partner to resolve the issue and will either offer a replacement or a refund, depending on the situation.
Some items, like large or fragile products, may have specific delivery requirements or restrictions. These will be clearly mentioned on the product page.
If you have any questions or need further assistance regarding shipping and delivery, please reach out to us at:
couturecodetechnologies@gmail.com
Thank you for choosing chiccascades. We are committed to providing you with a smooth and enjoyable delivery experience!